Meet the team

The Newly Qualified Nanny (NQN) team work closely with clients, getting to know exactly what they are looking for, their job requirements and their preferences. This ensures that the team is in the best position to find the perfect NQN for your family. 

  • Elspeth Pitman

    Newly Qualified Nanny (NQN) Manager

    Elspeth is the Newly Qualified Nanny (NQN) Manager at Norland. This role involves preparing, training, supporting and assessing our students in relation to employment as a nanny in particular in their first year of nannying, the NQN year. She is also the Designated Safeguarding Officer for the NQNs and their NQN Families. In her previous role at Norland, Elspeth worked as an Early Years Consultant supporting and training qualified Norlanders in their work, as well as carrying out training or projects for external companies and clients. As part of this role she was invited to teach in Japan for a Nursery/Nanny Provider and review policies for global companies amongst other things. Elspeth has had blog and magazine articles published for both nannies and parents. Alongside her main role as NQN Manager, Elspeth continues to teach on the CPD programme for qualified Norlanders and carry out training for external clients. Elspeth joined Norland in 2012 as a BA Lecturer and helped to design a new curriculum on both the BA (Hons) in Early Development and Learning and the Norland Diploma. Alongside this she gained a Postgraduate Certificate in Academic Practice and Fellowship of The Higher Education Academy. Elspeth is currently studying towards an MSc in Psychology (BPS). 

    Elspeth is a Norlander herself and graduated from Norland College in 2003. She went on to nanny for families around the world whilst also completing an International Montessori Teaching Diploma. In 2005, she also qualified as a Maternity Practitioner. Following the start of her career as a nanny, Elspeth continued to follow her passion of working with families and went on to work in the NHS and Sure Start Children’s Centres as a Community Nursery Nurse. She was then promoted to a Project Leader of a multi-disciplinary team in relation to health promotion and working with families. During this time she qualified as a parenting practitioner in two world renowned parenting programmes. 


  • Nia Holbrook

    Newly Qualified Nanny (NQN) Consultant

    Nia Holbrook is a Newly Qualified Nanny (NQN) Consultant at Norland. This role includes training, preparing, supporting and assessing our students mostly through their first year of employment as NQNs. In 2009 Nia attended Norland College as a student and trained alongside her peers to earn her Norland Diploma and went on to complete a BA (Hons) in Early Childhood Studies in 2013. Previous to working with the NQN Team Nia spent her time nannying for various families around the world using the valuable training taught at Norland College. Going forward, Nia hopes to study towards an MA in Early Childhood Studies. 


  • Porcia Densley

    Newly Qualified Nanny (NQN) Recruiter

    Porcia is the Newly Qualified Nanny (NQN) Recruiter at Norland. This role involves helping the NQNs develop essential employment skills such as CV writing, interview techniques, understanding contracts and general employment etiquette. It also entails liaising with potential employers, and assisting them in the registration process. Porcia supports the NQNs and their employers throughout the NQN year. Porcia joined Norland in 2016, coming from a previous recruitment background.