You’ll join a nurturing community and receive tailored student support during your studies

We’re here to help you with any of your learning support or pastoral needs and to answer any questions you have about the issues that affect you.

Student support officers are your first point of contact and offer a completely free, confidential and supportive service that is designed to fit in with your needs. You can ask us about anything from registering with local GP surgeries to how to plan and write essays or to request to speak to a counsellor. We offer a wide range of support to students with specific educational needs and/or disabilities.

We also provide academic skills sessions and special seminars based on your learning requirements, helping you to identify and achieve your study goals. You will also have a personal tutor who will provide you with academic advice and support.

As Norland students, you’ll have free access to the digital support service Togetherall and the Headspace wellbeing app.

If you’re an international student, you’ll also benefit from a dedicated Visa Manager to provide specific support both before you arrive in the UK and during your time at Norland.

Contact the Student Services team

[email protected]

Read about our support for students from under-represented backgrounds
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Study skills sessions and wellbeing workshops

The Student Support team run study skills drop-in sessions based on your learning requirements, helping you to identify and achieve your study goals. You will also have a personal tutor who will provide you with academic advice and support.

For those who need a friendly face or a listening ear, our wellbeing workshops provide an opportunity to come and try new skills such as mindfulness or knitting, and to share your lunch break with like-minded people.

Here to Hear scheme

Norland’s Here to Hear peer support programme provides another layer of support for students, with volunteers undertaking a comprehensive training curriculum to equip them with the tools to help others manage their struggles. We also have a Norland Buddy Scheme where we match current students with new students so that no one feels alone when they begin their university journey. However, if you feel you need extra emotional or psychological support, you can request to speak to one of our external counsellors.

If you would like to talk to us about the support we offer, please do get in touch and we will be happy to talk you through the options.

Read the H2H team's blog
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Togetherall is an award-winning digital support service

Togetherall is free for Norland students and offers confidential online support 24 hours a day, 7 days a week to help you deal with everything from everyday stresses to major life events. It’s a safe and anonymous online support and recovery space that you can go to if you’re feeling down, stressed, struggling to cope, or just want to talk to people who understand what you’re going through. It is moderated by trained professionals to ensure the safety and anonymity of all members.

Find out more about Togetherall
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We offer free membership to Headspace, an app which provides meditation and relaxation tools which are proven to reduce stress, and to improve focus, sleep, and mental health.

Meet our student support team

Alexia Jones - Senior Tutor, Student Services and Wellbeing Manager

Read full bio
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Mog Thirlwall - Student Support Officer

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Coral Clarke - Accommodation and Welfare Officer

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Students share their Norland stories

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"Norland has the best support for students in my opinion from every institution I've experienced."


Read Marie's story
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“Norland is an investment in yourself.”


Read Matthew's story
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“Never have I been in an environment with more considerate, kind and loving people as at Norland”.


Read full story
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“Norland was a fantastic place to study, and its support and guidance remains second to none.”


Read full story
a female student studying to become an early years practitioner sat on a wall smiling

"It's a door to so many other doors and opportunities. It's the next step in both my personal journey and my professional journey in being the best person I can be."


Read Holly's story
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“Coming to Norland has been the best decision I have made in my life so far”.


Read full story

You’ll receive exceptional support during your time at Norland

Icon for Benefit from small class sizes

Benefit from small class sizes

Icon for High student support staff to student ratio of 1:7

High student support staff to student ratio of 1:7

Icon for A top UK university for student experience

A top UK university for student experience

Icon for Our 95% student success rate is one of the highest

Our 95% student success rate is one of the highest

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