An impact evaluation of the Family Crisis Support Service

This evaluation of the Twins Trust Family Crisis Support (FCS) service evidences a service that successfully offers practical support to parents of multiples that have been identified as ‘in severe need or in crisis.’

The service exists for families who are in dire need – they are either struggling with mental health challenges, struggling with ill health, coping with a bereavement or other extreme extenuating circumstances. These families have exhausted all other avenues of help and have nowhere left to turn. A sample of FCS case study family records (n=34), were analysed to identify: the demographics of parents; their needs; the services they accessed; the effects of FCS on parents’ levels of coping with daily family living; and their confidence as parents. Changes in levels of stress was also evaluated.