Policies, Procedures & Reports


Norland College Annual Report 2018-19

Norland College Annual Report 2017-18

Norland College Annual Report 2016-17

Norland College Annual Report 2015-16

Norland College Transparency Return - this page provides data on Norland College applications, offers made and accepted, enrolments, completions and academic awards. Norland College is required to submit this annual data return to the Office for Students, the independent regulator of higher education in England.  


The policies and procedures listed below are relevant to prospective and current Norland students unless otherwise stated:

The Norland Code of Professional Responsibilities - This document applies to Norland students and Norlanders (Norland graduates)

Disciplinary Procedure - Breach of the Norland Code of Professional Responsibilities - This document applies to Norland students

Disciplinary Procedure - Breach of the Norland Code of Professional Responsibilities - This document applies to Norlanders and Newly Qualified Nannies (NQNs)

Attendance Policy

Complaints Policy - for external stakeholders

Complaints Policy - for students

Widening Participation Policy

Equal Opportunities Policy

Learning and Teaching Policy

Fees, Refund and Compensation Policy

Social Media Policy for Students and Newly Qualified Nannies (NQNs)

Guidance on the Channel Programme (Prevent)

Retaking Maths and English GCSEs at Hayesfield School - See our Entry Requirements page for further information

Student Collection Notice – Norland College is required to send off the data held about its students to the Higher Education Statistics Agency (HESA). This notice provides information on the data that is shared with HESA, and what it will use it for.

Class Cancellation Policy and Procedure

Student Engagement Policy

Student Transfer Policy

Student Charter

Safeguarding and Child Protection Policy

admissions and enrolment

Admissions Policy

Accreditation of Prior Learning Policy

Application Appeals and Complaints Policy

Bursary Policy

Cancellation Notice and Cancellation Form

Fitness to Practise Policy

Norland College Terms and Conditions of offer

data protection

Student Privacy Notice - This notice provides information about how Norland College processes personal information (data) as part of the General Data Protection Regulations (GDPR).