We are so pleased with our NQN’s professionalism – she is consistently punctual and reliable, and upholds the highest standards in all areas of professionalism. We value the unwavering positive attitude she brings to her work each day and she maintains efficient channels of communication in our household. She is so personable, polite and is able to deal with professional boundaries with utmost skill.

an illustrated etching of a Norland hat

As a result, she is loved not only by us as parents but by all the grandparents also. In particular, we really appreciate the time and effort she spends on updating nanny diary and also sending a daily update on whatsapp to the wider family – it gives everyone who receives her updates so much joy and is a highlight of the wider family’s evening. She has fostered such a harmonious atmosphere in the household regarding our child’s care and we are very grateful. ​

TEF gold award Winner of the Small or Specialist Whatuni Student Choice Award logo An award logo for Norland at the Times Higher Education Awards 2025 IHE inspiring course winner Heist silver award winner logo