Helping to keep the Norland community safe and well

Our risk mitigation and outbreak guidance

COVID-19 Outbreak Response Plan

Read our Outbreak Response Plan

COVID-19 Outbreak Information Charts

Read our Outbreak Information Charts

COVID-19 Placement Protocol

Read our Placement Protocol

COVID-19 Travel Guidance for Students

Read our guidance document

COVID-19 Risk Mitigation Summary Guidance

Read our Risk Mitigation Summary Guidance

COVID-19 Risk Mitigation Guidance

Read our Risk Mitigation Guidance in full

NHS COVID-19 Test and Trace Guidance Booklet

Read the NHS Test and Trace app guidance

COVID-19 Guidance Poster

View our guidance poster

Student Community Partnership Be Safe leaflet for students in Bath

View poster

Latest update

10 September 2020

Following the new government rules regarding social gatherings, due to take effect from Monday 14 September, we would like to confirm that this does not include education settings. Our students will continue to attend Norland on site and in placements. Norland students have been informed of the change by email and have been asked to continue to act responsibly outside of college. They will ensure they do not attend or hold any gatherings that exceed the six-person limit including visiting a pub, restaurant or shop in a group of more than six. If students live with more than six people then this is still allowed as they are already in a ‘bubble’. Norland students have been reminded that any breaches of government rules will also be a breach of the Norland Code of Professional Responsibilities.

All members of the Norland community are reminded to observe the following key behaviours:

  • HANDS – Wash your hands regularly and thoroughly for 20 seconds
  • FACE – Wear a face covering in indoor settings where social distancing may be difficult, and where you will come into contact with people you do not normally meet
  • SPACE – Stay two metres apart from people you do not live with where possible, or one metre with extra precautions in place (such as wearing face coverings or increasing ventilation indoors)
  • When meeting friends and family you do not live with or when going to a shop, pub or restaurant, you must not meet or attend the venue in a group of more than six, indoors or outdoors
  • Quarantine if travelling from abroad

We have created a risk mitigation document for all our students, staff and the wider community which outlines the wide range of safety measures we have put in place, including an early warning system. This guidance document and a shorter summary document are available below. Our safety measures will help to ensure that we can continue to provide exceptional early years higher education and training whilst helping to keep our staff, students and the wider community safe and well.

Information for the Norland community

Students and staff

All students and staff should continue to check their emails regularly for more details regarding Norland’s response to COVID-19. We have provided you with further information regarding provision in 2020/21 including all the various adjustments that we have made to ensure students can progress with their learning and that Norland’s operations can continue from September.

Read PHE and BANES’s student life advice

NQNs and Norlanders

The latest information for NQNs and Norlanders, including answers to some commonly asked questions, can be found on the Norland Agency help and advice page.

Clients of NQNs and Norlanders

Information for clients of NQNs and Norlanders can be found on our help and advice page

Support and advice

During these difficult times, it’s important that we look out for each other. On our blog, we’re providing a range of information that we hope you’ll find useful. This includes how to talk to children about coronavirus and supporting children during stressful times, as well as recipe and activity ideas that you can get the entire family involved with in the weeks ahead.

Visit our blog

Norland College COVID-19 Guiding Principles

Norland has devised a set of Guiding Principles to support planning and to facilitate consistency of decision-making. It will also provide a record of the rationale underpinning key decisions.

  1. We are committed to working together in a collaborative, constructive and courteous way as one community. We are all in this together.
  2. We are committed to responding to this rapidly-changing situation thoughtfully and carefully, using the expertise we have and drawing on the expertise of others where necessary.
  3. We are committed to making decisions guided by facts and accurate information and best preventative practices to promote the health and safety of our community, from our students and their families, to our staff, placements and clients, and to the wider society.
  4. We are committed to the national effort of taking the necessary measures to slow down the spread of COVID-19. We must all do our part to ensure our individual and collective health and safety.
  5. We are committed to ensuring that the quality and standards of our academic offering remain consistently robust and credible.
  6. We are committed to supporting students to access learning, teaching and assessment online, so that they may complete their academic year and progress as planned.
  7. We are committed to minimising the impact of this crisis on the most vulnerable.
  8. We are committed to communicating often, clearly and accurately, with all stakeholders.
  9. We are committed to supporting our students, NQNs and Norlanders to understand their roles within the current crisis and to continue to uphold our mottoes of Lover Never Faileth and Strength in Adversity.

The Norland community's work in lockdown

an image of headbands made for key workers
an image of scrub hats made for key workers
face coverings made by a student for key workers
headbands and face coverings made for key workers
a female member of staff holding some scrubs made for NHS workers
a love heart with 'thank you NHS' sewn onto it
a section of artwork created by a student
a visual timetable made by a student for children with special educational needs
a visual timetable used to help children with special educational needs

Newly Qualified Nanny (NQN) client testimonial

“We have been very pleased with the way that our NQN has slotted into our family since arriving in August last year, and our children have become very close to her. This after a great three years with our previous Norlander who they were very close to.

But over the last couple of weeks, while the world has changed dramatically, she has been amazing. Both my and my wife’s jobs have been very busy and it has been great to know that the children are being looked after by such a superstar. She has come up with routines for the children in a life that has little routine now. This has helped our children deal with the uncertainty and upset to their normal lives. It is wonderful now working from home to hear the giggles come from the children.”

Previous coronavirus updates

2 September 2020

We are looking forward to welcoming our new and returning students to Norland from 7 September 2020. We have created a risk mitigation document for all our students, staff and the wider community which outlines the wide range of safety measures we have put in place, including an early warning system. This guidance document and a shorter summary document are available below, alongside our explanatory animation above. Our safety measures will help to ensure that we can continue to provide exceptional early years higher education and training whilst helping to keep our staff, students and the wider community safe and well.

We’ve adapted the way we teach by introducing a blend of face-to-face onsite and virtual teaching methods. As a small, specialised institution, we’re able to provide the vast majority of our teaching face-to-face onsite.

We’ve introduced different social distancing measures to help mitigate the risk of transmission. We’ve redesigned our timetable to ensure only one-year group will be onsite at a time, halved the size of our already small teaching groups and created ‘bubble’ teaching rooms.

We’ve introduced temperature checks for staff, students and visitors, entrance and exit flow systems on campus, and quarantine measures for those travelling from overseas. All staff and students will be given a specially created personal protective equipment (PPE) pack, including face mask and visors, antibacterial wipes, sanitiser and a digital thermometer. We’ve installed protective screens to reduce the risk of transmission in all our public areas, teaching rooms and office space. Accommodation will be deep-cleaned, and our buildings, workstations and practical equipment will be frequently and thoroughly cleaned.

Students will continue to have placements in schools, nurseries and with families. We’ve introduced safety risk assessment procedures to ensure safe working practices for all, including a system for self-isolation when necessary.

We will continue to monitor the latest information and guidance, adapting our safety measures accordingly, and continue to keep the Norland community updated. We are in close contact with the Local Authority and have contingency plans in the event of a local (or national) lockdown.

a female student wearing personal protective equipment

29 June 2020

Further to the continuing revision of government guidance in relation to the Recovery Plan, Norland has revised its Guidance for Interviews and Trials During the COVID-19 pandemic with reference to the latest travel advice for Norlanders working abroad, which can be found in the sections below.

headbands and face coverings made for key workers

17 June 2020

We are busy preparing to welcome new and returning students for the 2020/21 academic year. We have created an information document for all our students, as well as a video version, which outlines different provision scenarios that may be in place in September. These scenarios include a range of risk mitigation measures which we will implement depending on the context at the time. The new safety measures we are putting in place ensure students will continue to receive the highest standards of training for which we are famous.

In the most likely scenario, we will be adapting the way we teach by introducing a blend of face-to-face onsite and virtual teaching methods, but the vast majority of our teaching will be face-to-face onsite. We will have different social distancing measures in place to help mitigate the risk of transmission such as halving the size of teaching groups for degree modules and for practical classes such as sewing and cooking, which will still enable face-to-face teaching. We have redesigned our timetable to ensure only one-year group will be onsite at a time and are creating ‘bubble’ teaching rooms. There will be some teaching online, but this is minimal. To ensure students feel safe when they are on campus, specially curated personal protective equipment (PPE) packs will be given to all students when they arrive, including a face mask, a face visor, antibacterial wipes and sanitiser, gloves and a digital thermometer.

a visual timetable made by a student for children with special educational needs

30 April 2020

Whilst the safety of our wider community remains our top priority, staff and students are adapting well to ensure that learning, teaching and assessments continue. The Norland staff have all worked admirably to move the entire college’s operations online. All staff and students are now working and studying from home and stay in contact with each other using Microsoft Teams and our new weekly staff and student newsletters are just one of the ways we’re keeping ourselves connected. A virtual staff room has been created to allow staff to have online lunches together and share their experiences of being in lockdown. Student Support has never been more important and is constantly finding new and creative ways to help students navigate their way through the changes.

We’ve been delighted to hear about some of the wonderful volunteering activities our students have been undertaking to support their communities, including the incredible sewing of scrubs and masks for the NHS and working at testing centres.

Straight back in after Easter, first-year students are attending real-time virtual lectures, online Paediatric First Aid developed by Wiltshire First Aid and a Manual Handling Qualification. Everyone will have taken part in core skills virtual masterclasses, as well as a virtual ‘trip’. Virtual taster placements include supporting children with Special Educational Needs and scenarios that ask students to consider how to support a family during lockdown.

Second-year students have already commenced their virtual placement with a family of five, which includes daily tasks, professional discussions and Covid-19 related scenarios. Weekly readings include virus related material to support their developing professionalism at this extraordinary time.

Our final-year students are putting the finishing touches to their dissertations and are showing incredible resolve at this time. The Newly Qualified Nanny (NQN) team will soon be sending out the revised Employment Weeks timetable that prepares students for their first role as an NQN, replicating the provision in virtual form wherever possible. Some activities may be carried into the NQN year depending on the current circumstances but we’re continuing to keep a close eye on how the situation unfolds and how we can ensure the last two months of their time at Norland is as wonderful as it can be.

We are now starting to plan for returning to the buildings so that, when the time comes, this transition will be as smooth as possible to try and minimise any disruption to Norland’s operations.

a timetable resource made for a child

27 March 2020

The health and wellbeing of students, staff, placement partners, families and friends remains Norland’s top priority. All teaching, learning and assessment is now online and all staff and students are now working remotely; all essential services remain in operation. Staff are in regular contact with the students to ensure that they stay connected to the College and to each other. The two college sites are closed. These arrangements will continue until at least the end of June 2020.

All practical classes and student placements for the Norland Diploma are currently on hold and contingency plans and adjustments have been put in place. To date students are being given relevant support, teaching and learning and the system is working well.

The College continues to monitor the situation closely and will continue to keep the Norland community updated. Please visit this webpage for the latest information.

headbands made by a student for key workers and NHS staff
Watch the Norland Signing Choir's virtual performance of 'The music is always there with you'.

24 March 2020

Norland College has moved its teaching online and put practical classes and placements on hold until the end of June, in line with direct government instructions in response to the coronavirus (COVID-19) crisis.

The health and wellbeing of students, staff, placement partners, families and friends remains Norland’s top priority. The College remains operational and there are no plans to close. Operations continue to be moved online and all staff are now working remotely; all essential services remain in operation. The two college sites will move to restricted access provision from the end of Tuesday 24 March at 5pm.

Norland has moved all degree teaching and learning online until the end of the June. All practical classes and student placements for the Norland Diploma are currently on hold and contingency plans and adjustments have been put in place. To date students are being given relevant support, teaching and learning and the system is working well.

The College continues to monitor the situation closely and will continue to keep the Norland community updated. Please visit this webpage for the latest information.

scrubs made by a member of staff for NHS staff

17 March 2020

In light of the escalating situation and the government’s announcement, we have moved all degree teaching and learning online until the start of the summer term on Monday 27 April. All practical classes and student placements for the Norland Diploma will be put on hold until the same date.

Further information regarding the start of the new term will be decided in a timely and informed manner. Contingency plans are already in place.

The health and wellbeing of students, staff, placement partners, families and friends is our top priority. The College will still be operational and there are no plans to close.

We are communicating regularly with students and placement settings about these changes and to confirm alternative arrangements for assessments.

These changes are precautionary. No member of the Norland community has tested positive for coronavirus (COVID-19).

The College continues to monitor the situation closely and will continue to keep the Norland community updated.

a female student holding bunting for her local hospital and wearing scrubs made for NHS staff

13 March 2020

The number of coronavirus cases in the UK is steadily rising. Norland continues to monitor the situation closely and has developed contingency plans within the guidelines provided by Public Health England.

We continue to closely follow the guidance provided by Public Health England and the NHS, and will provide updates on this page as and when these become available from Public Health England. Currently, the advice is:

You should stay at home for 7 days if you have either:

  • A high temperature
  • A new continuous cough
  • Do not go to your GP surgery, pharmacy or hospital.

You do not need to contact 111 to tell them you are staying at home.

The NHS have further advice about staying at home, you can read the latest advice here >

Use the NHS 111 online coronavirus service if:

  • You feel you cannot cope with your symptoms at home
  • Your condition gets worse
  • Your symptoms do not get better after 7 days
  • Only call 111 if you cannot get help online.
  • In the meantime, continue to practise good hygiene – this is the single most important thing you can do.

We will keep you updated as and when further updates become available.

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