Student support

The student support service at Norland is here to help you with any of your learning support or pastoral needs. We’re here to help answer any questions you have about the issues that affect you. From referencing journal articles to how to claim Disabled Students’ Allowance, we are here to help support you. 

Student Support Officer

Our Student Support Officers are here as a first point of contact to help you with any questions or address any issues you may have. We offer a completely free, confidential and supportive service that is designed to fit in with your needs. You can ask about almost anything but common enquiries from students include registering with local GP surgeries, how to plan and write essays, requests to speak to a counsellor, information on obtaining extra time and how to bridge the gap between further and higher education. They also give out advice and support on Twitter under the @NorlandSupport account. 


We have a fantastic counsellor who provides private, one-to-one sessions with students upon request. Loneliness, homesickness and stress are normal parts of the university experience and it can often be overwhelming. Similarly, we know that anxiety and depression affect a great many people. Seeking support is a real sign of strength. You are not alone and we can help. Each student is entitled to six free counselling sessions throughout their time at Norland. In addition we work with other charities and organisations to help provide additional support and guidance to students who need someone to talk to. Don’t struggle in silence – we are here for you.  

Disability and Dyslexia Support

We offer a wide range of support to students with specific educational needs and/or disabilities. Our Student Support Officers can work with you to help develop your study skills in one-to-one and small group sessions. We also provide extra time and other reasonable adjustments for students where eligible. We provide help and guidance for students who wish to apply for Disabled Students Allowance (DSA).

Academic Skills Support

As part of the wider umbrella of the student support service we also offer academic skills sessions and special seminars based upon your learning requirements. As part of this process we offer lectures on referencing, essay-writing, journal use and independent study techniques. Our Student Support Officers are here to help you discuss your study goals and achieve them. The things we most often help students with involve: using learning objectives to help guide research, proofreading essays, writing workshops and offering formative feedback to ensure that you know how to take ownership of your learning.

  • Paul Henderson is our Student Support Officer. 

    Follow @NorlandSupport on Twitter