Policies and Procedures

The policies and procedures listed below are relevant to clients of Norland Agency:

The Norland Code of Professional Responsibilities - this document applies to all Norlanders (Norland graduates)

Disciplinary Procedure - Breach of the Norland Code of Professional Responsibilities - this document applies to Norlanders, Probationers and Newly Qualified Nannies (NQNs)

Complaints Policy

Prevent Duty information sheet